Career & HR

Employee Perks That Cost Little or Nothing

Employee Perks That Cost Little or Nothing

    As a Facility Manager, you should take an interest in the entire work envirionment, not just the physical space. You can implement or recommend perks or benefits that all employees can enjoy. And for your own staff and employees, you can to motivate them with benefits and perks that cost little or nothing. […]

By August 7, 2017 0 Comments Read More →
I’m Run Off My Feet – How Can I Do Strategic Planning Too?

I’m Run Off My Feet – How Can I Do Strategic Planning Too?

  Many Facility Managers are focused on reacting to and solving problems, not being strategic. It can be fun and rewarding as well as supporting our organization in the short term. That was my approach in the beginning of my career – the belief that I was being paid to do things. Over time and […]

By June 12, 2017 0 Comments Read More →
3 Things Facility Managers Need to Do

3 Things Facility Managers Need to Do

  Facility Managers do a lot of things and sometimes those things get in the way of what they should be doing. They get re-directed by the latest trends and concepts and neglect to focus on the fundamental things that drive results and improve what we do. Instead of spending so much effort always responding […]

By February 6, 2017 0 Comments Read More →
The Skills Gap in Facility Management

The Skills Gap in Facility Management

  I recently held a Program Advisory Committee (PAC) meeting for the Certificate in Facility Management at Ryerson University for which I am the Academic Coordinator. It is a continuing education program for people in the Facility Management industry to develop and upgrade their skills. The PAC was formed for a program review to identify […]

By February 17, 2016 0 Comments Read More →

Management & Leadership

Employee Perks That Cost Little or Nothing

Employee Perks That Cost Little or Nothing

    As a Facility Manager, you should take an interest in the entire work envirionment, not just the physical space. You can implement or recommend perks or benefits that all employees can enjoy. And for your own staff and employees, you can to motivate them with benefits and perks that cost little or nothing. […]

By August 7, 2017 0 Comments Read More →
How Can You Make Your Facility Resilient?

How Can You Make Your Facility Resilient?

First, it is important to understand what resiliency means. According to Merriam-Webster, it is “an ability to recover from or adjust easily to misfortune or change” Since the facilities we manage provide space for the occupants to conduct their business, we must consider resiliency from their perspective, not just from a building perspective. This is […]

By August 6, 2017 0 Comments Read More →
I’m Run Off My Feet – How Can I Do Strategic Planning Too?

I’m Run Off My Feet – How Can I Do Strategic Planning Too?

  Many Facility Managers are focused on reacting to and solving problems, not being strategic. It can be fun and rewarding as well as supporting our organization in the short term. That was my approach in the beginning of my career – the belief that I was being paid to do things. Over time and […]

By June 12, 2017 0 Comments Read More →
3 Things Facility Managers Need to Do

3 Things Facility Managers Need to Do

  Facility Managers do a lot of things and sometimes those things get in the way of what they should be doing. They get re-directed by the latest trends and concepts and neglect to focus on the fundamental things that drive results and improve what we do. Instead of spending so much effort always responding […]

By February 6, 2017 0 Comments Read More →

Asset Management & Maintenance

Why don’t you have a Capital Reserve fund?

Why don’t you have a Capital Reserve fund?

Capital funding is always an issue in facilities, with Facility managers constantly fighting for replacement and renewal funding for their buildings, competing for funds needed elsewhere within the company. I’ve seen many FM’s struggle at this, yet I have seen it being done by others with great success. I worked with a charity to set […]

By November 21, 2014 0 Comments Read More →
Managing FM Performance in Critical Facilities

Managing FM Performance in Critical Facilities

Failure isn’t an option when managing critical facilities. Preventing failure is one of your primary responsibilities, which you ensure with a robust design, plenty of backup systems and extremely well managed operations. This applies to obvious facilities such as data centers, but also to facilities such as manufacturing, hospitals and other high reliability operations. Managing […]

By April 15, 2014 0 Comments Read More →
Space Planning & Open Cubicles : Don’t Forget the Human Element

Space Planning & Open Cubicles : Don’t Forget the Human Element

The introduction of space planning strategies such as open plan workspace, modular cubicles, reduction of enclosed offices and hotelling were designed to save costs, both on the space and the inevitable churn. In an effort to sell these concepts to the corporations and their workers, they came with the promise of improved productivity. This productivity […]

By September 13, 2013 0 Comments Read More →
Lifecycle Costing The Easy Way for FM – Facilities Leadership Webinar

Lifecycle Costing The Easy Way for FM – Facilities Leadership Webinar

Webinar originally held live March 28, 2012. Duration: 30 Minutes. Lifecycle costing analysis is a decision making tool Facility Managers should use, but seldom do. It’s actually a lot easier to do than many think. Forget about the long, tedious, technical and financial explanations and examples you’ve seen in textbooks. This webinar will show you […]

By May 26, 2013 0 Comments Read More →

Communications

3 Things Facility Managers Need to Do

3 Things Facility Managers Need to Do

  Facility Managers do a lot of things and sometimes those things get in the way of what they should be doing. They get re-directed by the latest trends and concepts and neglect to focus on the fundamental things that drive results and improve what we do. Instead of spending so much effort always responding […]

By February 6, 2017 0 Comments Read More →
Communicating Environment and Energy Conservation

Communicating Environment and Energy Conservation

Environment and Energy conservation is an important topics to building owners and managers, yet the challenge of getting occupants to buy-in to your initiatives and actually change their behaviors remains difficult. Increasingly, individuals are seeing the messages in the media and making changes at home, yet they often have a difficult time linking it with […]

By September 22, 2013 0 Comments Read More →
Communicate with a Facility Occupant Newsletter

Communicate with a Facility Occupant Newsletter

Effectively communicating with people who use the facilities & buildings we manage is critical, yet it is often at the bottom of a long list of priorities Facility Managers deal with on a daily basis. A newsletter is an often-overlooked tool for communicating, and can support other customer service strategies you currently use. A well-written […]

By August 19, 2013 0 Comments Read More →
Changing The Language of Facilities Management

Changing The Language of Facilities Management

I recently had a coffee with a recruitment specialist who focuses on Facilities Management jobs. She confirmed my own observations – increasingly, companies are looking for Facility Management staff who have skills and knowledge beyond just technical. They are looking for Facility Managers (at all levels) with proven management, leadership and business skills, not just […]

By June 29, 2012 1 Comments Read More →

Customer Service

What Elements Do You Need For An Effective Occupant Survey?

What Elements Do You Need For An Effective Occupant Survey?

Occupant surveys are an important tool that many Facility and Property Manages neglect. They are much easier and cheaper to do now with easy to use web tools and are even environmentally friendly as a result. The web tools make it easy to create and distribute surveys in a corporate environment and you can even […]

By May 29, 2015 0 Comments Read More →
Occupant Satisfaction Surveys for FM – Facilities Leadership Webinar

Occupant Satisfaction Surveys for FM – Facilities Leadership Webinar

Webinar originally held live April 25, 2012. Duration: 30 Minutes. Do you know what your occupants think about their work environment? If you don’t ask, you won’t know what you need to improve or change. Facility Managers are often fearful of what these surveys may reveal, but instead of shying away from the answers, you […]

By March 31, 2013 0 Comments Read More →
Satisfaction Surveys – Critical Information for Decision Making

Satisfaction Surveys – Critical Information for Decision Making

I’m always amazed how many facility managers don’t use Facility satisfaction surveys as an important information tool to make decisions, find areas for improvement, and even provide them with information and data that they can use with their senior management to support initiatives. I think there are two main reasons for this problem, and Facility […]

Incentives and Amenities in the Workplace – What does your company do for employees?

Incentives and Amenities in the Workplace – What does your company do for employees?

While Facility Managers aren’t always responsible for deciding what amenities to provide for the workplace, that’s often the domain of the Human Resources group, those of us in Facilities & Corporate Real Estate certainly end up managing many of them. Regardless of your FM or CRE responsibilities, you can certainly provide input and make suggestions […]

By November 13, 2011 0 Comments Read More →

Contracting & Outsourcing

Selecting a Janitorial Service Provider

Selecting a Janitorial Service Provider

Cleaning is one of the top two services in its importance to your occupant’s satisfaction, just behind HVAC. It can also represent a significant portion of your annual facilities costs. The key to successfully procuring a Janitorial Service Provider is to understand how the business works. When selecting a janitorial service provider, the first step […]

By September 2, 2013 0 Comments Read More →
Adopt Best Practices from Facilities Outsourcing Companies.

Adopt Best Practices from Facilities Outsourcing Companies.

Facility Management Outsourcing companies have expanded into huge organizations, managing large portfolios of facilities for small and large corporations with local and even international portfolios. There is a reason they are successful in getting the attention and the business from large sophisticated corporations who entrust them to manage their Facility assets. While their success is […]

By August 13, 2013 0 Comments Read More →
Facility Managers Can Add To The Bottom Line With Cost Reductions

Facility Managers Can Add To The Bottom Line With Cost Reductions

Facility Managers can take a leadership role in reducing costs for their organizations by examining areas that may not have received much attention before. Here are key things you can do. A key responsibility of Facility Managers has been to provide the physical environment and related services that enables your corporation to be successful at […]

By August 7, 2013 0 Comments Read More →
5 Techniques to Get Better Responses to your RFP for FM Services

5 Techniques to Get Better Responses to your RFP for FM Services

Evaluating RFP proposal responses is a critical yet often painful process. You want enough information to evaluate the bidders, yet you get widely varying responses that don’t always answer your questions and sometimes don’t reflect their true capabilities. This makes it hard to evaluate.

By July 16, 2013 0 Comments Read More →

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