Author Archive: Michel

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5 Techniques to Get Better Responses to your RFP for FM Services

5 Techniques to Get Better Responses to your RFP for FM Services

Evaluating RFP proposal responses is a critical yet often painful process. You want enough information to evaluate the bidders, yet you get widely varying responses that don’t always answer your questions and sometimes don’t reflect their true capabilities. This makes it hard to evaluate.

By July 16, 2013 0 Comments Read More →
Facility Management Isn’t The Only Profession That Needs Skills Outside Their Core Function

Facility Management Isn’t The Only Profession That Needs Skills Outside Their Core Function

I was talking to a contact in a different industry about the Facilities Management department at their company and the general lack of balance between the technical or functional skills and other general business skills within the facilities industry. Interestingly, my contact shifted the discussion to their own profession and the fact that they have […]

By June 8, 2013 0 Comments Read More →
Lifecycle Costing The Easy Way for FM – Facilities Leadership Webinar

Lifecycle Costing The Easy Way for FM – Facilities Leadership Webinar

Webinar originally held live March 28, 2012. Duration: 30 Minutes. Lifecycle costing analysis is a decision making tool Facility Managers should use, but seldom do. It’s actually a lot easier to do than many think. Forget about the long, tedious, technical and financial explanations and examples you’ve seen in textbooks. This webinar will show you […]

By May 26, 2013 0 Comments Read More →
Facility Management is About More Than Just The Physical Elements.

Facility Management is About More Than Just The Physical Elements.

Facilities Management has evolved from maintaining & reacting to the increasingly important role of contributing to the productivity of the employees of the organizations we work for. This shift from the physical to the people element has been happening gradually over time in the Facilities Management profession, but as the cost of people, both recruitment, […]

By April 23, 2013 0 Comments Read More →
Quality Assurance for FM’s – Facilities Leadership Webinar

Quality Assurance for FM’s – Facilities Leadership Webinar

Webinar originally held February 12, 2013. Duration 30 Min. Quality Assurance helps you establish leadership in your Facilities role. It means you are being pro-active about service standards for your organization and implementing leading practices. It’s also a key way you ensure you and your suppliers are providing your organization with quality, consistent service. If […]

By April 12, 2013 0 Comments Read More →
Occupant Satisfaction Surveys for FM – Facilities Leadership Webinar

Occupant Satisfaction Surveys for FM – Facilities Leadership Webinar

Webinar originally held live April 25, 2012. Duration: 30 Minutes. Do you know what your occupants think about their work environment? If you don’t ask, you won’t know what you need to improve or change. Facility Managers are often fearful of what these surveys may reveal, but instead of shying away from the answers, you […]

By March 31, 2013 0 Comments Read More →
Beyond Benchmarking – Intelligent Benchmarking for Facility Management

Beyond Benchmarking – Intelligent Benchmarking for Facility Management

Why should you benchmark? Measuring results is the best way to improve what you are doing. Benchmarking is a form of measurement – where you measure against something else to see where you are lagging, identify the areas and take corrective action. Even if you think you are doing everything right, how do you know […]

By March 25, 2013 0 Comments Read More →
7 Features of a High Performing Facilities Management Department

7 Features of a High Performing Facilities Management Department

The Facilities Management profession has come a long way, and modern management, leadership and business practices are required not only for you to service your organization well, but to also compete internally for scarce resources and demonstrate your value. Here are the features of a High Performing FM Department that if you aren’t already doing, […]

By March 10, 2013 0 Comments Read More →
Best Practices in Facilities Management – Are you Chasing Them?

Best Practices in Facilities Management – Are you Chasing Them?

Are you chasing best practices? While it’s fashionable, the problem is what to do when you catch those best practices. Do you implement them? Do you adapt them? Do you assess whether they will work for you? Do you learn why they are best practices? The notion of best practices is a good one, but […]

By February 24, 2013 2 Comments Read More →

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