Author Archive: Michel

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Which Facility Management Association and Designation is right for you?

Which Facility Management Association and Designation is right for you?

Belonging to a professional association and even having a designation is a great way to develop more credibility, find solutions, expand your professional contacts, make yourself more marketable and generally advance the Facilities Profession. There are a large number of national associations around the world, as listed in my Facility Management book , and provided […]

By August 20, 2012 3 Comments Read More →
Don’t Wait for a System to use Life Cycle Costing of Facilities for Decisions

Don’t Wait for a System to use Life Cycle Costing of Facilities for Decisions

Managing facilities often includes managing the physical assets. But getting into a system is often daunting, particularly for smaller portfolios. Unfortunately, without a way to manage the assets, you won’t have the information you need to make decisions about repair vs replace or information to justify your budget requirements. You are also much more likely […]

By August 8, 2012 1 Comments Read More →
Changing The Language of Facilities Management

Changing The Language of Facilities Management

I recently had a coffee with a recruitment specialist who focuses on Facilities Management jobs. She confirmed my own observations – increasingly, companies are looking for Facility Management staff who have skills and knowledge beyond just technical. They are looking for Facility Managers (at all levels) with proven management, leadership and business skills, not just […]

By June 29, 2012 1 Comments Read More →
In-House or Outsourced? – The Right Answer

In-House or Outsourced? – The Right Answer

I keep seeing debates about the issue of whether to outsource or manage in-house, whether full-FM or subcontracted service. I’m always amused when someone, usually someone with experience only on one side of the equation, or someone selling services, says that one way is better than the other. This is particularly interesting when the debate […]

By June 15, 2012 1 Comments Read More →
Satisfaction Surveys – Critical Information for Decision Making

Satisfaction Surveys – Critical Information for Decision Making

I’m always amazed how many facility managers don’t use Facility satisfaction surveys as an important information tool to make decisions, find areas for improvement, and even provide them with information and data that they can use with their senior management to support initiatives. I think there are two main reasons for this problem, and Facility […]

The Original Facility Manager Juggler Videos

The Original Facility Manager Juggler Videos

Steelcase Juggler Videos Here are the original Juggler videos from the 1990’s, produced by Steelcase. While dated, they provide a very pointed view of the Facility Manager – and unfortunately, not much has really changed since.

By February 26, 2012 2 Comments Read More →
Getting Information from FM Systems

Getting Information from FM Systems

In my Webinar on Information Based Decisions (see the link below), I spoke about getting and using information for your benefit. While you need an FM system and should work towards getting approval and implementing one, if you already have one, the question is whether you use it for information, not just process management. Whether […]

By February 2, 2012 0 Comments Read More →
Results – Scope & Responsibility Survey

Results – Scope & Responsibility Survey

Our first survey from our Facility Management survey and polls site FMinsight.com was closed late last year and we now have summary results in a highly graphic format. Only participants in the survey recieve the more detailed results, so be sure to contribute to our open surveys on FMinsight.com For our first main survey, inspired […]

By January 21, 2012 0 Comments Read More →
Making Information Based Decisions – Webinar

Making Information Based Decisions – Webinar

Recently I had the pleasure of delivering my first webinar for Facility Managers. The webinar was hosted by Planon Software and dealt with using information for decision making. If you missed it, you can watch and listen to it on-demand for free here. In addition to my segment, Planon’s Director of Product Strategy, Erik Jaspers, […]

By December 27, 2011 1 Comments Read More →

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