Cleaning is one of the top two services in its importance to your occupant’s satisfaction, just behind HVAC. It can also represent a significant portion of your annual facilities costs. The key to successfully procuring a Janitorial Service Provider is to understand how the business works. When selecting a janitorial service provider, the first step […]
Facility Managers can take a leadership role in reducing costs for their organizations by examining areas that may not have received much attention before. Here are key things you can do. A key responsibility of Facility Managers has been to provide the physical environment and related services that enables your corporation to be successful at […]
Evaluating RFP proposal responses is a critical yet often painful process. You want enough information to evaluate the bidders, yet you get widely varying responses that don’t always answer your questions and sometimes don’t reflect their true capabilities. This makes it hard to evaluate.
Procuring Facility Management services is not the same as buying widgets or tendering project work. You will live with the results, and the people who come along with the supplier, for the term of the contract. This means it is just as important to get the right service and the right company as it is […]
Whether you are a facility manager, property manager or a supplier, writing RFP’s, writing responses to RFP’s and evaluating them is an important part of the supplier / client relationship. Suppliers can do their clients a favor by writing better proposals that are easier to evaluate, provide the info they need and let them differentiate […]
There is a simple mistake many Facility Managers (or their procurement departments) make when writing the Request For Proposal (RFP) questions for FM services. I’ve seen it time and time again, having written my share of proposal responses both for past employers and for some consulting clients, assessed procurement practices, procured FM services and helped FM clients […]