Management & Leadership
Here is a list of New Year’s resolutions every Facility Manager should follow over the next year. You’ll notice that the hot issues like Sustainability and Emergency Planning aren’t listed. Why? Because they are fundamentals of the job. This list reflects a new way of working for many Facility Managers who are dealing with technical […]
When you seek approval for resources or budgets, whether operating, capital, resources or initiatives such as implementing FM Systems, subcontracting, outsourcing, etc., you aren’t just selling the merits of your own requirements, you are competing head-to-head with your colleagues in the company for those resources.
Shifting From Maintenance to Management in Facilities Management – Business Skills vs. Technical Skills
The modern Facility Manager needs a slightly different mix of skills to navigate not just within the profession, but within their own organizations to be successful, especially if they want to become the Head of FM, whether for a small organization or a multi-national corporation. The FM Knowledge Grid illustration (see a larger one further […]
Managing facilities often includes managing the physical assets. But getting into a system is often daunting, particularly for smaller portfolios. Unfortunately, without a way to manage the assets, you won’t have the information you need to make decisions about repair vs replace or information to justify your budget requirements. You are also much more likely […]
Steelcase Juggler Videos Here are the original Juggler videos from the 1990’s, produced by Steelcase. While dated, they provide a very pointed view of the Facility Manager – and unfortunately, not much has really changed since.
In my Webinar on Information Based Decisions (see the link below), I spoke about getting and using information for your benefit. While you need an FM system and should work towards getting approval and implementing one, if you already have one, the question is whether you use it for information, not just process management. Whether […]
Recently I had the pleasure of delivering my first webinar for Facility Managers. The webinar was hosted by Planon Software and dealt with using information for decision making. If you missed it, you can watch and listen to it on-demand for free here. In addition to my segment, Planon’s Director of Product Strategy, Erik Jaspers, […]
I saw an Interesting comment about my FM Pie diagram recently. Someone from the United Kingdom made a comment that it didn’t really apply in the UK. Given that the FM Pie included the full range of responsibilities involved in managing a building of any kind, imagine my surprise that things might be so different […]
I had the privilege of speaking at The Facilities Show in May. My seminar is based on a cover article I wrote for Building Operations Management Magazine called ‘Sparring Partners’ (email me for a copy of the article) and focused on the 3 ways we fail to develop a strong partnership with our service providers […]