Management & Leadership

Now Available: “Managing Facilities & Real Estate” Book by Michel Theriault

Now Available: “Managing Facilities & Real Estate” Book by Michel Theriault

My Facility Management book is now available. It’s written for both new and experienced facility professionals, regardless of  level, function or the type of facility managed, who want to leverage existing skills and advance their career with leading business practices, strategy, management and leadership in FM. $39.95  US Soft Cover  7″x10″  532 pages ISBN 978-0-9813374-1-8 […]

By October 31, 2010 0 Comments Read More →
When the Lights Go Out – Is your organization prepared with a Business Continuity Plan?

When the Lights Go Out – Is your organization prepared with a Business Continuity Plan?

It can happen  – a power failure that blacks out your building or your offices. What would you do? First Canadian Place, shown here, went black for an entire day from about 7:30am to 4:30pm on October 14th, 2010. It’s a  44 story, 2.7 million sq.ft. building in the heart of Toronto’s financial district.

By October 15, 2010 0 Comments Read More →
Look at the Big Picture but Don’t Miss The Details

Look at the Big Picture but Don’t Miss The Details

I’ve been doing quite a bit of work recently on benchmarking and operational reviews for Facility Management departments and whenever I start to dig deep into the information to do the analysis, I realize how easy it is to be fooled by the big picture. My best example of being fooled by the big picture […]

By September 26, 2010 0 Comments Read More →
New Facilities Management Book

New Facilities Management Book

Finally, my book is out to the editor for a work over. I expect it to be printed and available in November. If you haven’t already signed up for the newsletter at my main FM consulting website StrategicAdvisor you should – if you sign-up before the end of November, you get a chance to win […]

By September 10, 2010 0 Comments Read More →
Facility Department Marketing Ideas

Facility Department Marketing Ideas

Here are some of the things I’ve done or seen over the years to promote the Facilities Management department and services. They won’t all be appropriate for every environment or organization, but you should implement some of them to raise your profile and influence in the organization.

By July 28, 2010 1 Comments Read More →
Sparring Partners : Outsourcing May Not Equal Partnership for Facility Managers or Suppliers

Sparring Partners : Outsourcing May Not Equal Partnership for Facility Managers or Suppliers

Sparring Partners : Outsourcing May Not Equal Partnership Building Operating Management My latest article was the feature article and appeared on the May 2010 cover. I took a very hard look at what partnership is and isn’t as well as what needs to change in the industry.

By May 31, 2010 1 Comments Read More →
5 Ways to Develop Better Procedures and Practices for Facilities Management

5 Ways to Develop Better Procedures and Practices for Facilities Management

While I deal with many Facilities clients who have little if any documented processes, policies and procedures, simply writing detailed documents isn’t the answer. Having them will definitely improve results, improve consistency, enable training and cross-training, make it easier for someone to fill in for an absence and provide a means of explaining / defending […]

By May 16, 2010 3 Comments Read More →
KPI’s aren’t the answer to getting Performance in Facilities Services

KPI’s aren’t the answer to getting Performance in Facilities Services

Having been on the supplier and the client side in the past, I know that Key Performance Indicators (KPI’s) themselves don’t result in performance. While some people like the carrot and stick approach, you need a management approach that uses measurements (and other techniques, not just KPI’s) to get performance. Don’t just rely on a […]

By April 19, 2010 2 Comments Read More →
Leaders in Facility & Property Management Make Changes Today that Deliver Lasting Benefits

Leaders in Facility & Property Management Make Changes Today that Deliver Lasting Benefits

I recently conducted a benchmarking exercise using my Intelligent Benchmarking principles. The study clearly demonstrated why implementing change is how leaders in Facility Management beat their peers and deliver results for their organization.

By February 17, 2010 0 Comments Read More →

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