Posts Tagged ‘RFP’

Sparring Partners – At The Facilities Show, Birmingham, UK

I had the privilege of speaking at The Facilities Show in May. My seminar is based on a cover article I wrote for Building Operations Management Magazine called ‘Sparring Partners’ (email me for a copy of the article) and focused on the 3 ways we fail to develop a strong partnership with our service providers and what has to change in how we procure services, structure contracts and financial models and manage performance.

After all, it is critical to our success in FM to have service providers who are also successful and the old-school approach that is founded on an adversarial relationship that takes more time and energy than it should to manage, distracting us from strategic and business responsibilities.

Posted by Michel Theriault May 31, 2011

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Write Persuasive Proposals

Whether you are a facility manager, property manager or a supplier, writing RFP’s, writing responses to RFP’s and evaluating them is an important part of the supplier / client relationship.

Suppliers can do their clients a favor by writing better proposals that are easier to evaluate, provide the info they need and let them differentiate you from your competition. Writing proposals is tough, but with the right techniques, you can improve your success.

This 1 day workshop is being made available to the public for the first time through Conestoga College’s School of Business continuing education in Kitchener, Ontario, Canada. The Workshop is based on the upcoming book “Win More Business … Write Better Proposals”.

Posted by Michel Theriault Aug 15, 2009

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Procuring FM Services – Are You Asking The Right Questions?

There is a simple mistake many Facility Managers (or their procurement departments) make when writing the Request For Proposal (RFP) questions for FM services. I’ve seen it time and time again, having written my share of proposal responses both for past employers and for some consulting clients, assessed procurement practices, procured FM services and helped FM clients with their evaluation process for their own procurement initiatives. As you can see, I have lots of experience with RFP questions, both good and bad.

They don’t ask the right questions.

Posted by Michel Theriault Apr 04, 2009

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Serving Up Quality

My recent magazine article on getting the right service level from your outsourced (or subcontracted) service provider has been published and already I’ve received positive feedback. This article came from a startling statistic from a recent IFMA research report that said getting the right service was an issue with 78% of the facility executives surveyed.

Posted by Michel Theriault Jun 21, 2008

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